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o'Gills has an unconditional, 30 day money-back guarantee, from receipt of delivery, if you are not satisfied with your purchases. However, we DO charge a 5% restocking charge on returned goods, if you are not satisfied with your purchase. Customers have 7 working days to change their mind and cancel the order without any penalty of the 5% restocking fee.In this regard, we exceed the regulations stipulated by the The EU Distance Selling Directive.
In order to organise a Return, email us at info@ogills.com quoting your order reference number and your reason for returning the product.
Unfortunately, o'Gills cannot accept a return for worn clothing, customized products, or products made especially for you. Also, any charges incurred by o'Gills in relation to this return will be payable by the Returnee.
All items are subject to the manufacturers warranty.
All returned items must be accompanied by the original packing slips, documentation, packaging, labels and tags and sent to our Dublin office:
Tapn Ireland, Ltd
24 Limewood Ave
Raheny
Dublin 5
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