Here at o'Gills, we take our customers' satisfaction very seriously. Very quick
responses to email inquiries are the norm here, as is courtesy and reliability.
Phoning customers to make sure there are no delays happens as a matter of course,
because without you, our customers, we would have nothing.
Here are just a few comments that were emailed to us, unsolicited, because of
our superior products, and unequaled customer service. Since we have received
so many comments without asking for them, we figured we would start asking everyone
what they thought of their O'Gills experience, so please, let
us know how you feel.
O'Gills,
Thank you so much! The rings are beautiful, even more so than I initially
expected. It will be our pleasure to show off the craftsmanship of your
creators.
Thank you again for your wonderful customer service.
Hi-
I just placed my order today for the square/diagonal crystal vase. I was
very impressed with the assistance I received today from one of your sales
people. Can't wait to see the vase! I have already referred 10 friends to
the site who want to order one of more of your gifts!
Thanks Anne.
Hello Again,
I received the vase today, Thank You. The vase is so much more nicer than
I ever imagined. It has been a pleasure dealing with your company and I
hope to deal with you again in the near future.
WOW!!! I can't believe how fast I got my plaques! Lightening Fast! We
are even more thrilled with their beauty that we thought we'd be. Thank
you so very much for fantastic customer service, pride, and honor. We will
cherish our Celtic art for generations to come.
I received my ring last Friday and I have to say that I'm very impressed
by the beauty of the craftsmanship. I love it! It's so beautiful and I'm
glad I have ordered from your web site.
Also, I wanted to thank you very much for the way you handled things regarding
my order and shipping.
I was glad to have done business with O'Gills and I will recommend your
site and your products to everybody I know. :)
I can not express enough how happy I am with the ring AND the pendant!
They are both so beautiful! My boyfriend LOVED the ring...it was definitely
worth the
wait!! :) We have had so many compliments on both! I was lucky to find your
website online! :) What part of Ireland are you in? For our honeymoon (which
won't be for awhile) we are planning to visit Ireland...we both have always
wanted to go! It was also nice dealing with such great people...you all
run a great business. I want to say thank you for everything and I'm sure
you will be hearing from me again. I don't think I will shop anywhere else
for jewelry from now on!
Dear O'Gills,
I received a tracking number as you said and the rings arrived as you said.
We received the rings today and they are very beautiful. They're to be our
wedding bands, but my finacee will not let me try mine on just to make sure
it fits. She says it's bad luck. Oh well, we do very much like them and
thank you for the prompt reply and shipping.
Dear O'Gills,
I want to thank you so much for everything! I hope he is happy with the
ring as well. It looked spectacular when I received it! I just have to give
it to my boyfriend now. It has been very nice conversing back and forth
with such a nice person! I'm sure you will hear from me again (you maybe
thinking, "No, not again!"), as I'm sure I will be buying more
things for my boyfriend down the road. :)
Thank you again for everything!
Hello,
I just wanted to drop a quick message. My cross has come in and its beautiful!
Thank you very much! Ive let my family know about your shop and how easy
it was to order from you on line. You wouldnt believe how difficult it is
to find celtic jewlery in New Hampshire! Thank you so much, your product
made my day! Hopefully some time next year I will be able to come and personally
view your products, as I do believe I will be studying in Dublin for a semester!
Yes, I have ordered another tea light. I loved the first one and it is going
to a nephew that plays soccer. I decided to order another. The products
I received are great. I plan in the near future to order some more pottery.
So we will do this again. Have a great day and Thanks.
I wanted to let you know my boyfriend and I are very happy with the ring.
It is beautifully made and I've enjoyed how you work with your costumers.
We will be doing business with your company again in the future. When we
get married, we would like to have a claddagh wedding bands and we hope
to find what we want through your company.
I really do appreciate all the time and effort you've put in to help
me.With Valentines' Day coming up and all, I've been spreading the news
about your site nonstop! I can't wait for the next excuse to buy something
from you, definitely. And my mom even has her own little wishlist set up
to give to my dad. :-p So thank you again for everything!!!!!
Megan
Megan from New Jersey, USA ordered a
Sterling Silver Mens Gra Dilseacht Cairdeas Ring. Megan realised
after receiving the ring that she had ordered the wrong ring size and
wanted to exchange the ring for a larger size. We exchanged the ring for
Megan no problem as we have a 30 day returns policy.
I just wanted to thank you one more time. I received the ring on MOnday
and met my boyfriend that afternoon to give it to him. He really likes the
ring, believe it or not, its his first claddagh ring. It really is a beautiful
ring. Thank you for all your communication and effort at making the process
go as smoothly as possibly.
You should know that it is the wonderful customer service that has kept
me satisfied with my purchase and likely to shop at O'Gills in the future.
Hi O'Gills,Just want to let you know our granddaughter received her ring.Right
after their supper the door bell rang and it was the gift from Ireland.We
were all so surprised.We live about 420 miles away and won't be going to
N.Y. till June for her graduation.So we haven't seen the ring.When our granddaughter
opened the box she burst into tears.She loves it.She has wanted a Claddagh
ring for so long.Thank you for your help with everything.
I wanted to let you know how pleased I am with my recent purchase! The
detail was beautiful in the Celtic Warrior ring that I ordered for my husband.
I plan to order more from you in the near future! Thank you so much!
Traci
My order turned up today as promised in your e-mail and I was very pleased
with the item.
I shall definitely be using your company again and recommending it to
friends and family.
I hope everyone there has a great christmas and new year.
Once again many thanks.
I just received my ring. I have to tell you it is truly beautiful! The
picture on the internet doesnt do the ring any justice. Quality and craftsmanship
are absolutely amazing. I havent given it to my girlfriend yet but I'm sure
she'll love it. Thank you again and have a wonderful holiday season!!!
Jesse
I am very happy with the rings(they are absolutely beautiful!!!), thank
you.
And with the excellent service you have offered, don't be surprised if my
name shows up in the future either:-)
I wish u a happy new year
Jon
We received our wedding rings right on time. They were absolutely beautiful
and fit perfectly. The rings so wonderfully symbolize our love for each
other. No other ring could be as perfect. Thank you again for making our
special day so very special.
We received our package last evening and are very pleased with the high
quality and beauty of the necklaces and ring. They are stunningly beautiful.
We couldn't be happier!
Thank you for your help in getting our purchase to us. They were well worth
the wait and we will do business with O'Gills in the future as well as recommend
you to others.
I have the rings in my hand and I feel so happy because in reality they
are so beautiful!!! To be honest, they are the best design that Iever seen
in Internet in relation to Claddagh Rings. I can note clearly the good job
of your jewerlers and I feel totally pleased. Just I want to give you so
many thanks for all the help you and your team gave us in regarding to this
matter and I want to appreciate so much those lovely words wishing us good
for our marriage. We are planning on going to Ireland next year, so I am
pretty sure we would like to meet you in Dublin cause I think you are a
very good person!! I would like to say something in the Irish language but
I dont understand it cause I come from Southamerica (Colombia) and knowing
that my feauture husband is from Ireland, i want everything has to do with
us be related to your wonderful country Ireland!!! So now, on behalf of
Anthony and myself, we are so grateful with you for everything and wishing
God bless you and your company with a very good sales!!! take care and we
will be in touch...
Dear O'Gills~
My name is Ashlee and I just ordered the Xtra Heavy Sterling Silver Claddagh
Ring, which by the way is beautiful. . . Your site is absolutely beautiful
and the ring is stunning. Thank you so very much for taking your time
to help me. I appreciate it.
Sincerely,
Ashlee
Hello,
I received the wedding ring that I ordered from you via FEDEX last week.
I
just wanted to drop you a quick note of thanks--it is absolutely perfect.
I
was a little hesitant to take the chance and order online, but I am so
glad
that I did. I wouldn't have been satisfied with any other ring!
Hello,
I received my rings last week, and I wanted to thank you again. They are
absolutely beautiful and exactly what we were looking for. I really appreciate
how much help you were, and I will definitely recommend your site to others.
Thank you so very much,
Joanna
Hello,
I received the ring yesterday and I am very pleased with it.
I like the finish, as it is "old-worldly" and very nicely detailed.
Thank you for your patience.
Rings came yesterday morning. They were brought by a woman Fed Ex person.
When I came to the door I exclaimed, "Oh my rings are here!" She
was excited as well and waited for me to open the package. She wanted to see
them because her daughter is thinking of having a medieval type of wedding.
So that is the story of the arrival.
The rings are beautiful. I have been wearing it since it arrived. John's
is a bit too tight, but he is making due. I love them and it does mean something
to me to have them come from Ireland. I hope that doesn't sound "corny."
But it is true. Thank you so much for all you have done. It made working
on the Internet come out OK.
I just wanted to appologize and say thank you. I appologize for being
such a pain about this ring, but it was for someone very special to me and
I was a little crazy about it mainly because I'd spent litterally MONTHS
trying to find the perfect ring for him (which he said I wouldn't be able
to do). We recieved the ring today and his face lit up like it was christmas!
THANK YOU SOOOO MUCH FOR THAT!! He liked it so much that he ordered one
for me today. Again, sorry for being such a pain and THANK YOU VERY VERY
MUCH for helping me to put that look on the face of the man I love more
than anything!!
To Whom it may concern,
I received the pendant today. It is exactly as pictured. Thank you for you
expediency and considerations in handling my requests. I am very impressed
by the way you involved yourselves personally. I will have no hesitation
in buying again and in telling people about your business.
The entire experience was outstanding. My questions were answered quickly.
My wedding bands arrived much earlier than expected, exactly as I ordered,
and looking better than I could have hoped.
I just wanted to let you know that I received the ring and pendant
on Monday 8/9/04. The ring looks very nice and I know that my boyfriend
will love it. The pendant was very nice as well. Thank you. I am looking
forward to ordering more of your fine quality products in the future.
Thank you,
My seven year old daughter, Georgia, has Spina Bifida and related complications and while she fights her illness bravely I wanted to arrange a special 'magic moment' for her, not only to make up for the excitement experienced by so called 'normal' kids which she misses, but also to acknowledge her determination which she has shown literally since the day she was born.
I found the O'Gills website and contacted them to ask if they would consider donating a small item from their jewellery range. I must say I received personal service in every respect. A donation was made of a silver Claddagh Ring and a Trinity Knot pendant. The donation was hand-delivered by a member of O'Gills staff and the quality of the jewellery exceeded all my expectations. Georgia was taken totally by surprise but visitors to the site will see from the photograph that Georgia did, indeed,
experience her magic moment!
Georgia from Drogheda, Ireland was given a Sterling Silver
Child's Claddagh Ring and Sterling
Silver Trinity Knot Pendant. You can read little more about O'Gills
and Georgia on our Charity
Page.
Just a quick note to say thank you for your great service.
The ring arrived today! Three days early. I'm very pleased with it. Looks good and fits perfectly.
Thanks again Martin
Hello,
Thank you for all your help on this matter - the Lamp looks absolutely
wonderful. I do not believe we would have found such a perfect gift without
you and O'Gills' help - it is greatly appreciated. I have just placed
my order and cannot wait to see the Lamp 'in the flesh'.
Many thanks again,
Regards,
Victoria
Second Thank you
I just wanted to let you know that the lamp is wonderful - I am absolutely
delighted with it. Please pass on my thanks once again to everybody at O'Gills. Regards, Victoria
Victoria from Omagh, County Tyrone, Northern Ireland
ordered the The
Little Hurricane Lamp with a frog image she sent us from the internet,
as well as a personalised message on the back. Our designer created the
item before we ordered it, and sent an image of it so we could show Victoria
what it looked like
I just wanted to let you know that the ring arrived safely and it is better
than I predicted. Of course I will not get to wear it until October but
never the less I have what I wanted. We look forward to our upcoming wedding
and have you to thank for providing us with great customer service and response.
We also look forward to shopping with you again and referring you to all
our friends and neighbors.
Armando
Hiya:
We got our rings on Saturday. Mind-blowing that they can sit in Ireland one day and be in rural US the next.
Thanks so much! The are gorgeous and we love them! I mean LOVE them! We appreciate your ethic and communication...and the craftsmanship is excellent!!!!
Lil
The rings were perfect and he especially loved that they were Ireland.
He's now looking up the meaning of the torc symbol! Thank you again for your
assistance and cooperation! You ROCK! Stephanie
We just received the rings. They are absolutely wonderful. Even better
than we had imagined. The workmanship is outstanding. Dee and I are more
than thrilled with not only the rings, but the service you and your staff
offered. Thanks again,
Ken and Dee
Hello again,
I just wanted to say Thank you very much for your quick replies, I don't
usually order on-line so its kind of a new process. I definitely feel comfortable
using your company, even though many people have warned me again ordering
things on-line...again Thank you very much for putting up with me.
Jessica
Hello -
Thank you SO much - you have helped make our Valentine's day perfect!!!!!!!
I look forward to ordering again...
Thanks again for all of your help -
Gina
I just wanted to let you know I received the shipment (with both rings) and am very pleased with them. Thank you for your care the rings are beautiful.
Rachel
Hello. I am in receipt of "Celtic Union", which is simply beautiful!
It was ordered as a gift, and they love it just as much as I do.
Thank you and again, your work is just beautiful!!
All the best, Robin
To Whom it may concern,
I received the pendant today. It is exactly as pictured. Thank you for you
expediency and considerations in handling my requests. I am very impressed
by the way you involved yourselves personally. I will have no hesitation
in buying again and in telling people about your business.
Richard T. Machado from San Diego, CA oredered the 18ct
Gold Sterling Silver Warrior Shield Pendant
The entire experience was outstanding. My questions were answered quickly.
My wedding bands arrived much earlier than expected, exactly as I ordered,
and looking better than I could have hoped.
O'Gills is certainly tops in my book.
David Kearns from Florida ordered 14ct Gold Gents Celtic
Wedding Ring
I just wanted to let you know that I received the ring and pendant
on Monday 8/9/04. The ring looks very nice and I know that my boyfriend
will love it. The pendant was very nice as well. Thank you. I am looking
forward to ordering more of you rfine quality products in the future.
Thank you,
If you would like to make any comments about o'Gills products or service, then
please feel free to contact us at info@ogills.com.
We really would like to know!!